What is an unregistered user?
An unregistered user refers to an individual who does not have an account on GoRamp. The functionality accessible to unregistered users is significantly limited.
If you have an continuous relationship with a carrier, it's best that they register and create a relationship with you company. You can share this link about registration with them.
How can a carrier access my warehouse without an account?
An unregistered carrier can enter your warehouse through your warehouse link or through a link in the reservation confirmation email.
*Your warehouse link can always be accessed via the "Reservations" tab, at the very bottom of the page.
*You can also add multiple recipients/personalise the message text. Once the carrier registers with your link, a relationship between you and them will be created, which makes their workflow of making/editing reservations in your warehouse easier.
An unregistered user is not seeing any ramps in my warehouse, why?
1) The warehouse might have no ramps which are accessible to unregistered users:
Go to "Settings>Warehouses" and check if your settings are correct.
*This is not a global settings, it's tied to your ramps, so make sure to check all of them.
2) Browser issues (recommended to try a different browser, clear the browser’s cookies and cache).
If a carrier is accessing multiple warehouses of different partners via the same browser session, they might need to do this for availability to show.
In case none of this applies to you, feel free to reach out for additional support to help@goramp.eu.